Adoption Diagnostic

Every Diagnostic is led by Jason Lawrence, who was accountable for our own rollout. The story is on the About page.

What it costs and how long it takes

$6,500 + GST. Fixed. Two weeks from start to report. Most of it is asynchronous: your people answer in their own time and we fit the interviews around your calendar.

The four inputs

1. Licence utilisation. Who has a seat, who uses it, and how often. From the numbers, not from impressions.
2. The poll. One question, asked in your own channel where your people already talk: which tools do you actually use?
3. The policy check. Your AI policy against five rules:
   • A never list, on one line. Passwords and keys, government IDs, health information, your customers’ records, anything under privilege or NDA.
   • Named tools, named accounts. Personal accounts are out, and there is a route to ask for a new tool.
   • A human owns every output. Anything that reaches a client or affects a person is reviewed by someone who can be named.
   • Say so. Clients are told when AI use is material.
   • An owner, a channel, a version date. One person owns it, questions go somewhere everyone can see, and there is a route for exceptions and for when something goes wrong.

   No written policy is a finding, not a disqualification.

4. Six to eight short interviews. Across your business, including you.

The report

One document. It answers four things:

• Where adoption actually is. Numbers, not impressions.
• The three things stopping it.
• A 90-day plan with named owners, written so you can run it without us.
• Whether to keep the licences. A straight recommendation. If the honest answer is drop them, that is what the report says.

You can run the plan yourself

Most leaders we meet believe they can fix this in-house. They are right, and the report is written on that basis: every action has an owner inside your business, not us. The 90-Day Programme exists for the leaders who read the plan and know they won’t get to it.

What is free and what is not

The diagnosis is the paid thing. The free things are a 30-minute call and a two-question scorecard. If you want our read on your rollout, that read is the Diagnostic.